Finally, you get the green light to purchase that fundraising or crowdfunding platform that gives you all the tools you need to start raising real money online.
- Personal fundraising pages for your biggest advocates? Check.
- Seamless integration with your database? Check.
- Beautiful, content-rich campaign landing pages? Check.
Maybe you’ve had these online platforms in place for a few months or years now. And if you’re like many nonprofits, you’re not having the fundraising success you envisioned when signing the dotted line to purchase that shiny new software.

A good online giving or crowdfunding platform is only 1/3 of what you need for online fundraising success. Without online ambassadors and a smart strategy, it’s not likely you’ll meet your goals.
What happened? Why is it that your fundraising campaigns continue to fall short of their goals? Chances are, it’s not the platform’s fault (and you probably know that).
Without a single exception, every online fundraising campaign this author can think of was successful when the organization did the following three things (and did them well):
- Invested in attractive, user-friendly online giving infrastructure (that’s the shiny new platform your org just purchased).
- A robust online ambassador program.
- A content strategy led by smart staff.
When the above three things are done well, the organization running the campaign has always met or exceeded its goals. Every. Single. Time. When the organization cuts corners on strategy or doesn’t have an online ambassador program, the success rate drops significantly.
So, when investing in a good online giving or crowdfunding platform (and you should, campaigns are rarely successful without good infrastructure) make sure you’re saving budget to build a strategy that includes online ambassadors and content production so those ambassadors have something to share.
Justin Ware helps nonprofit clients build online and social media fundraising strategies that lead to six- and seven-figure online fundraising campaigns. On Thursday, March 20, he’ll be hosting a FREE webinar on the topic. To register, click here.